June 27, 2024
60 Mins
Paul Flogstad
All prices mentioned above are for single user access only. For multi-user access, kindly call us on +1 847-268-3838 or email us at support@audiowebinars.com.

When a tenant moves out of your property, there’s a good chance that they won’t leave it the way they found it. If there’s obvious damage, like holes in the walls, you’ll be able to deduct the cost of the repairs from their security deposit. However, landlords cannot retain any portion of the security deposit to cover repairs or maintenance for normal wear and tear or depreciation of the property.

Normal wear and tear can be difficult to define; in general, it refers to the inevitable decline of a property’s overall condition due to time and usage. All rental properties will experience some deterioration over time, even with the most diligent tenants. It’s normal and to be expected.

Normal wear and tear should never be deducted from the security deposit, but the property should be refurbished before the next tenant moves in. To cover these costs, make sure you’re planning ahead by budgeting for any minor repairs, maintenance, or cleaning that might be needed for each of your properties.

Unlike normal wear and tear, tenant damage is caused by neglect, abuse, misuse, or accidents. Intentional alterations made without your approval would also fall under tenant damage, as would any damage caused by a tenant’s guests.

Webinar Objectives

It can be stressful to enter your property and see new damage that wasn’t there when your tenant moved in. Hopefully, you now have a better idea of how to distinguish between normal wear and tear and tenant damage. If you’re still having difficulty deciding how to classify a broken or worn item on your property, remember to ask yourself whether it was something that could have happened due to continuous use over time, or whether it was caused by neglect, abuse, or misuse. Remember that accidents happen, too—tenant damage often isn’t intentional

Webinar Highlights

  • What’s Considered Tenant Damage?
  • Normal Wear and Tear: Flooring
  • Normal Wear and Tear: Paint & Walls
  • Normal Wear and Tear: Appliances
  • Normal Wear and Tear: Plumbing & Fixtures
  • Handling the Security Deposit
  • Discussing Property Damage with Your Tenant
  • Steps to Take Before, During, and After Tenancy
  • What Happens if There’s a Security Deposit Dispute?
  • Taking Steps to Protect Your Property

Who Should Attend

  • Property Managers
  • Property owners
  • Builders
  • Developers
  • Realtors
  • Housing Authorities


What Do You Think About This Webinar?

Like Dislike

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and...

Read More