September 17, 2024
01:00 PM ET | 12:00 PM CT
60 Mins
Suzanne Lucas
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ChatGPT and other AI software are tools. You should know how to use them. But, if you’re thinking about reducing HR headcount and replacing people with bots, or you’re afraid your boss is going to do this to you, this webinar will explain why you shouldn’t do that and give you the ammunition to explain the same to your boss.

Whether you manage people and processes or assist the people who do, understanding the limitations of AI can help you make better decisions that will benefit your department and business.

79 percent of recruiters think that A.I. will be making hiring decisions in the near future. It won’t. And this webinar is going to teach you about the limits of AI when dealing with people.

ChatGPT and other AI software aren’t going to take over Human Resources and its sister profession, Recruiting. It’s a tool you can use. This webinar will explain why you don’t need to panic, how to use the tools for good, and where the future is going.

For AI to take over jobs, it has to be able to do the job at least as well as humans can. Yes, having a bot is cheaper, but that's not good enough. The National Eating Disorder Association recently terminated 200 employees and volunteers and replaced them with a bot. The problem? The bot "may have" given harmful information, went off script, and was a reminder that AI isn't ready to replace jobs.

Human resources personnel aren't counsellors or mental health providers, but you can't have a rogue bot going off script, promising unavailable benefits, or giving a false answer that can result in an unfair work practice. 

Webinar Highlights

  • An Overview of ChatGPT & How Does it Work
  • ChatGPT aids efficiency at work, especially in HR tasks, but it reportedly incurs a daily loss of $700,000.
  • Despite its potential, ChatGPT remains more of a tool than a job replacement due to several reasons.
  • AI's capability is not on par with humans for taking over jobs; it must perform at least as well.
  • Replacing human workers with AI can lead to issues like incorrect or harmful information being disseminated.
  • Expertise is necessary to validate ChatGPT's responses, as it might not provide complete or accurate answers.
  • AI, like humans, carries biases, but humans can be self-aware and counteract their biases.
  • Biases in AI are challenging, especially those that are hidden and unknown.
  • ChatGPT is useful in assisting humans but cannot fully replace jobs, including HR roles.
  • Market sentiment suggests that AI isn't trusted enough and is not ready to take over jobs due to issues like security concerns and AI-related problems.

Who Should Attend

  • Business Owners
  • Human Resources professionals
  • Managers & Supervisors
  • Project Managers
  • Team Leaders
  • Compliance professionals
  • Operations professionals


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Suzanne Lucas

Suzanne Lucas spent 10 years in corporate HR where she hired, fired, managed the numbers, and double-checked with the lawyers. She left the corporate world to advise people and companies on how to have the best Human Resources departments possible. Suzanne integrates best practices with innovative ideas and humor, including using improv comedy as a tool for leadership development. Suzanne’s writings have been published at CBS News, Inc. Magazine, Reader’s Digest, and many other sites. She’s been named a top influencer in HR.

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